Seminar Listing

  • 10 Steps to Starting a Small Business

    • A small business always starts out as an idea, but you have to actually take steps to get the business up and running. That’s where many people start to feel overwhelmed - but getting going is actually easier than you might think.  Like any big goal, if you start by breaking it down into smaller tasks, you’ll be able to tackle enough of the actions necessary to get started. This seminar looks at the steps to work through the process and simplify getting started with your own small business.


  • 100 Small Businesses you can run from your home

    • It is now fairly easy to start a business from scratch without spending a fortune. In this seminar, we identify 100 varied business ideas you can start cheaply from the comforts of your own home. Some of the business ideas listed require nothing more than an internet connection, while others demand a level of licensing or a specific set of vocational skills.  This is a good presentation to help with ideas that identify what, when, where and how to get started.


  • Customer Service Made Simple

    • This seminar is designed to give you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.  The time in this session focuses on creating a great customer service culture, and focuses on exceeding customer expectations to inspire loyalty.


  • Small Business Marketing Kept Simple and Made Effective

  • Tough Times Marketing - When the going gets tough …!

    • A lot of small business owners know their fields and industries like the back of their hand – it’s why these businesses were chosen for a good start-up opportunity.  But the crucial concept of marketing your business may be new for small business owners.  Finding new customers and growing current customers are the keys to actually being successful as a business.  These seminars look at the marketing opportunities available to small business owners today – many no-cost or low-cost – to help grow new customers and increase connections with current customers.


  • Dealing with Difficult People – Some People Are Just Crazy!!

  • Herding Cats: Managing in today’s workplace

  • Multi-Generational Management - One Style Does Not Fit All

  • Leading in a Remote Environment - Building a Productive Culture with Virtual Employees

    • Nobody said managing, leading and supervising would be easy, and whether you’ve been leading and managing for years or you are just starting as a leader in business, you can be more effective with these straight-forward techniques and strategies for successfully leading people.

About Al Ward

Al recently retired from the Department of Veterans Affairs in Winston-Salem, NC and is currently an assistant baseball coach at Western Guilford High School in Greensboro, NC.  He brings over 40 years of management and training experience from large, national companies (American Express, Marsh, Inc., and the US Government) and small, local companies (Electrical South, Inc. and Pet-Go-Round).  Within all of these organizations, he has been recognized as an excellent speaker and trainer in several areas including employee development, quality customer service, change management, stress management, and leadership training.  On a part-time basis, Al teaches seminars with the Small Business Centers at Community Colleges and the North Carolina Association of Certified Public Accounts (NCACPA).  Additionally, he is one of the top rated mobile DJ’s in the Triad (aka as The Nite Al), specializing in weddings and corporate events.


            His past experiences include working in the retail industry as an hourly employee, store manager and district manager for a group of stores in North Carolina, Tennessee and Mississippi.  He has also been a computer programmer, systems and methods analyst, sales representative, lifeguard, milkman and gas pump attendant.  He frequently brings his wide background and experiences to his presentations as he applies his learning’s to many different situations and audiences.  This has led him to be selected twice as an Outstanding Seminar Leader of the Year with NCACPA.


            Al is a graduate of the business school at The University of North Carolina at Chapel Hill.  He also attended the University of Memphis for his MBA with an emphasis in Management.  His career includes time as a youth sports coach in baseball, basketball and soccer, coaching well over fifty teams with the Guilford College YMCA and Greensboro Recreation Department.  He also was active as a volunteer leader in his son’s Scout Troop, with highlights of leading a three week canoe trip to the lakes of Minnesota and a two week sailing trip in the Florida Keys.


            Al thoroughly enjoys spending time with his two sons and daughter-in-law that are recent college graduates and professionals in the Triad area.  He can be seen with them frequently at sporting events, theatrical presentations, and concerts of many different types of music.      


Results from recent evaluations: 


93% of evaluations rated seminars as Excellent or Very Good!!

Sample comments from recent evaluations:

  • Al really kept my attention and I will use his guidelines.

  • The material was excellent and the handouts will be excellent to refer to at home.

  • Al was energetic and informative.

  • I liked the presenter’s humor, positive attitude and his knowledge of the material.

  • I liked the way the speaker interacted with the class.

  • The presenter was very interesting and amusing.

  • For the first time in months something held my full attention.

  • This is the best seminar I have ever attended.  He was wonderful!!

  • Nice, personable, allowed plenty of interaction.  Able to answer all questions.